Police Services

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Police Team


 Marc Schneider


Chief of Police

(805) 928-3781 extension 2272
City Fax: (805) 922-0877
1111 W. Betteravia Road, Santa Maria, CA 93455

* Do not use e-mail to report crimes or incidents in progress. 

 Please Note: E-mails are only periodically monitored Monday through Friday during normal business hours,
and should not be considered as an emergency contact for the Police Department.


Mission Statement

In partnership with the community, we will provide impartial, ethical, and professional law enforcement services. We will take a leadership role in forming collaborative community efforts to find long-term solutions for the reduction of crime through prevention. We will strive to maintain the trust, understanding, and confidence of our residents, while working to improve the quality of life.







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These Are Our Values

Our mission will be accomplished while remaining dedicated to the following principles:

RESPECT: We will honor the individual worth and contributions of each member of our organization.

INTEGRITY: We will not compromise our moral and ethical principles.

ACCOUNTABILITY: We will accept responsibility for our decisions and actions.

HONESTY: We will be forthright and truthful.

FAIRNESS: We will treat everyone in an equitable and dignified manner.

EMPATHY: We will be sensitive to the needs and feelings of others and to the cultural diversity of our community.

Law Enforcement Code Of Ethics

As A Law Enforcement Officer, my fundamental duty is to serve mankind; to safeguard lives and property; to protect the innocent against deception, the weak against oppression or intimidation, and the peaceful against violence or disorder; and to respect the Constitutional rights of all men to liberty, equality and justice.

I will keep my private life unsullied as an example to all; maintain courageous calm in the face of danger, scorn, or ridicule; develop self-restrain; and be constantly mindful of the welfare of others. Honest in thought and deed in both my personal and official life, I will be exemplary in obeying the laws of the land and the regulations of my department. Whatever I see or hear of a confidential nature or that is confided to me in my official capacity will be kept ever secret unless revelation is necessary in the performance of my duty.

I will never act officiously or permit personal feelings, prejudices, animosities or friendships to influence my decisions. With no compromise for crime and with relentless prosecution of criminals, I will enforce the law courteously and appropriately without fear or favor, malice or ill will, never employing unnecessary force or violence and never accepting gratuities.

I recognize the badge of my office as a symbol of public faith, and I accept it as a public trust to be held so long as I am true to the ethics of the police service. I will constantly strive to achieve these objectives and ideals, dedicating myself before God to my chosen enforcement.

2020-21 Goals and Objectives

  1. To reduce crime, update and implement the Department’s Strategic Plan by further utilizing the City’s technology investment, and providing professional development opportunities by making appropriate operational adjustments to enhance the quality of service and safety of the community. 

  2. Leverage relationships and collaboration with outside agency partners to increase joint operations to impact a wide array of specific crime issues such as human trafficking, criminal street gang activity, and, driving under the influence.

  3. Conduct both internal and independent contracted assessments of department policies, practices, and protocols to improve organizational effectiveness, transparency, and culture to ensure conformance with best practices.

  4. Complete development of, and policies for, the firearms range facility at Los Flores Ranch, to provide a safe and secure training location for the Department and area agencies.

  5. Continue training and employment of constitutional policing practices to improve de-escalation and intervention strategies for supervisors and line-level personnel, with an emphasis on mental health issues and implicit bias training.

  6. Increase wellness awareness among Department employees and improve employee welfare, health, and morale through increased use of Peer Support programs, clinical assistance, and access to clergy through initiation of a Department Chaplain Program.

  7. Increase proactive, intelligence-based directed patrol operations and investigations to reduce fear and crime, while increasing the quality of life.

  8. Formalize new processes to thoroughly investigate, review, and document Officer-involved shooting incidents from both the legal and administrative perspectives, to include the evaluation of tactics, training, policy, and equipment.

  9. Employ creative strategies to manage personnel costs and overtime, ensuring compliance with Department financial constraints while allowing reasonable opportunities and scheduling flexibility.

  10. Explore and if feasible, use software and procedural solutions to create a web-based reporting portal that enables community members to create their reports for specified low-level incidents that require no further investigation but may be needed for insurance claims, i.e. vandalism with no suspect information.

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