Coronavirus Information

Press Enter to show all options, press Tab go to next option
shortcut to this webpage is

Dear Santa Maria community members: In case you were not aware of California Governor Gavin Newsom's announcement on March 19th, the California State Public Health Officer and Director of Public Health is ordering all individuals living in California to stay home or at their place of residence, except as needed to maintain continuity of operation of the Federal critical infrastructure sectors. This order is in place until further notice.

Quick Links:

Latest News
Essential Services
Paying Bills
City Services
Mayor's Message to the community
Business Resources


Essential Services

Essential services are to remain open such as:

Gas stations
Food: Grocery stores, farmers markets, food banks, convenience stores, take-out and delivery restaurants
Laundromats/laundry services


Business Resources

The City of Santa Maria is working closely with its partner agencies including the Santa Maria Valley Chamber of Commerce ot provide resources to business. See the following resources:

Santa Maria Valley Chamber of Commerce webpage: COVID-19 Resources for Businesses
Santa Barbara County Workforce COVID-19 Business Resource Guide
City's support for local hotels (deferring TOT payments) news release
SBA Disaster Loan Process
Santa Barbara Foundation COVID-19 Response Effort for Santa Barbara County
Workplace Health hygiene
Santa Barbara County District Attorney's Office (price gouging complaints)

Paying Bills

Water/trash bill
Or, call (805) 925-0951 extension 2217 (English) or 2218 (Spanish)
Or, utility payment drop box at City Hall doors, or drop box in the lower level of the Civic Center parking structure
Unable to pay your water, sewer and trash bill ? The City is waiving delinquent utility billing fees that occur because of the impacts of COVID-19, is not turning off water for non-payment, and is providing payment arrangements.
Alarm program bill
Customers with payments or questions about business licenses or utility bills are encouraged to first call (805) 925-0951

Unable to pay your electricity or natural gas bill? PG&E will not turn off your service. PG&E also offers payment plan options. Customer service: (800) 743-5000.
Southern California Gas (SoCalGas) also will not turn off service due to nonpayment. Customer service: (877) 238-0092.

Unable to pay rent? Landlords cannot evict residential tenants affected by coronavirus through May 31st under a statewide order from the Governor. To protect again eviction under the Governor's order, tenants must notify their landlords in writing within seven days of nonpayment. Renters will still have to make up all the rent they owe.

More information is available here:

Coronavirus rumor control from FEMA

City Services

To protect the safety and wellbeing of the community and its employees, the City of Santa Maria is taking steps to continue providing services to the public. The City declared a local emergency on Wednesday night, March 18, 2020. This action is another tool to get resources for the community. No specific actions for residents is directed. City offices are staffed and continue to operate but public counters are closed to limit interaction and ensure social distancing.

COVID-19 Water Supply Update
 click image to enlarge

Mayor's Messages:

Mayor Patino issued a statement assuring the community that the City is committed to taking all possible steps to ensure the community's health and safety. In Spanish (Declaración para la comunidad de parte de la Alcaldesa Alice Patino)

30-second video message from the five Mayors in northern Santa Barbara County:


City Services


Many City services and instructions are available online, allowing customers to pay a bill, find phone numbers to contact staff, or submit requests, forms, applications, questions, and comments via email. Before making a trip, please check the City’s website, and review the list of services below to see if you can save a trip to City facilities and limit interaction.

The Police Department continues to provide services. Its lobby counter is closed. Also, to limit unnecessary person-to-person contact, officers are handling many non-emergency calls for service by phone. Dispatchers are screening all callers and asking them if they have a fever or other health symptoms.

The Fire Department continues to provide services. Firefighters are showing up in a gown, face mask, and protective gloves. This is for their protection as well as yours, to reduce exposure and minimize the spread of the virus.

 Community Development Department: For building and planning customers while the public counter is closed:

  • General customer service questions are being handled over the phone or via email.
  • Permit submittals are being received by way of a drop-off bin. Plan check fees can be collected over the phone (805) 925-0951 extension 2241 by credit card, with exception to high amounts for which a check remains appropriate.
  • Work related to permit issuance can be done with minimal contact with a customer. Permits can be issued to the customer in one exchange, by appointment, after all other work has been performed and fees have been collected.
  • Business licenses can be submitted via email, and the City will collect fees by phone.
  • For building inspections, please call (805) 925-0951 extension 2510.  Please leave your building permit number, job address, inspection type, a preference of either AM or PM and a reliable contact phone number.  Your inspector will contact you between 7:00 a.m. and 8 a.m. on the day of inspection to coordinate.  Inspection request must be received a minimum of one business day prior by 4:00 p.m.

Department of Public Works:

  • General customer service questions are being handled over the phone (805) 925-0951 extension 2225 or via email.  Email links are available on the City website under Public Works Services.
  • Encroachment permits can be submitted via email.  The application and email link is located on the City Website under Public Works Services.  The City will collect fees by phone.
  • Encroachment permit inspections will continue as normal.  Please contact the inspector listed on the permit to schedule an appointment.

The City Attorney’s Office has closed its public counter and continues to answer phone calls at (805) 925-0951 extension 2310. The Code Enforcement Division can be reached at extension 2420.

The Public Library and all four branches are closed. Programs are postponed. Patrons are encouraged to take advantage of free online Library services and e-materials such as e-books, audio books, etc. at Item due dates have all been extended to May 15th. No overdue fees will be assessed or charged during the Library closure.

Recreation and Parks facilities are closed. Programs are postponed. Watch our new "how to" videos, such as music lessons, working out, make origami, learn basic soccer skills, and more! Staying active is vital to mental and physical wellbeing. Read this post.

  • The public is encouraged to watch City meetings online (live web streaming) or cablecast on Comcast Channel 23.
  • Employees are being continually educated and are advised to utilize social distancing, clean their work areas, and use personal protective equipment.
  • City offices remain open by phone at (805) 925-0951.

The Utilities Department is closed. This includes the public counters at the Santa Maria Regional Landfill (2065 East Main Street) and at the Wastewater Treatment Plant (601 South Black Road). Customers are encouraged to conduct their City business by phone at (805) 925-0951 extension 7270 or by email to for a response as soon as possible. 

The Santa Maria Regional Landfill remains open to the public at this time. The hours are 7:00 a.m. to 4:00 p.m. daily. On the weekends, landfill inquiries may be directed to (805) 925-0951 extension 7253. 

The Septage Receiving Station at the Wastewater Treatment Plant remains open to the public at this time. The hours are 7:00 a.m. to 3:30 p.m. Monday through Thursday and 7:00 a.m. to 2:00 p.m. on Friday.

To stay updated on any additional news regarding City operations of facilities, customers are encouraged to use the City website at and stay updated about City news on Twitter at

Links to other institutions in Santa Maria and their COVID-19 responses:

Qualifying seniors can call 2-1-1 to request home food deliveries
 Marian Medical Center:
 Santa Maria-Bonita School District:
 Santa Maria Veterans Administration Clinic:
 Southern California Gas Co (SoCalGas) bill payment options and services


Local Health Emergency is in place Countywide. Social distancing and personal hygiene are very important.

For the latest local information on COVID-19, please visit the Santa Barbara County Public Health Department portal

Steps to protect yourself from all infectious diseases

Updated information: The County Public Health Department Or, call the PHD information line at (833) 688-5551.