Yes, call the Finance Department Utility Billing Division at (805) 925-0951 extension 2217 during regular business hours for assistance. Staff will ask you a few questions to better assist you, including asking for your service address and/or utility account number.
Who do I call if my water has an odor or taste problem?
If you are a resident within the City limits, call the Utilities Department at (805) 925-0951 extension 7270 during regular business hours for assistance. There may have been recent work on the water line in your neighborhood. Staff will ask you a few questions to better assist you, including asking for your physical address.
There is a leak at my water meter. Who do I call?
If you are a resident within the City limits, call the Utilities Department at (805) 925-0951 extension 7270 during regular business hours for assistance. Staff will ask you a few questions to better assist you, including asking for your physical address. Water Resources staff may be dispatched to help investigate the situation. If this is an emergency after regular business hours, call Police Dispatch at (805) 928-3781.
Does the City offer any water conservation rebates, like for turf or toilets?
No, the Utilities Department does not have the ability to offer such rebates. However, the State of California periodically has funding. Visit www.saveourwaterrebates.com to see the latest information.
Does the City have water restrictions in place right now?
Call the Water Conservation Hotline at (805) 925-0951 extension 2802 and leave a detailed report for staff to investigate.
Is there anyone who can help me conserve water in my home?
Yes, call the Water Conservation Specialist at (805) 925-0951 ext. 7235 to schedule a free home water visit.
What hours is the landfill open?
The Santa Maria Regional Landfill is open seven days a week from 7:00 a.m. to 4:00 p.m., except on holidays. On weekends, call (805) 925-0951 extension 7253 for assistance.
Free Landfill Day Passes are automatically mailed in June to City residents. If you did not receive yours or it was lost, call the Utilities Department at 925-0951 extension 7270 during regular business hours for assistance. Staff will verify that you are eligible for the pass and make sure the mailing address is current. If you are eligible for the pass, one will be mailed to you, or you can arrange to pick one up from the Utilities Administration Office at the Santa Maria Regional Landfill. Remember, Free Landfill Day Passes are only sent to residential billing addresses.
What can I do if my trash, recycling, or green waste was not picked up?
Call the Utilities Department at (805) 925-0951 extension 7270 during regular business hours for assistance. Staff will ask you a few questions to better assist you, including asking for your service address. There may be an extra charge to service if the container was not out on time. As a reminder, always place residential containers at the curb by 6:30 a.m. on your service day and help ensure the container is not blocked by obstructions, including other vehicles.
Where can I take household hazardous waste like old paint and cleaners?
Where can I take old medicine and sharps for safe disposal?
Prescriptions may be safely disposed at Medical Waste Environmental Engineers, 702 South Depot; the Sheriff’s Department, Santa Maria Substation, 812-A West Foster Road; or Walgreens, 2399 South Broadway. Sharps may be safely disposed of at the Household Hazardous Waste Facility, 2065 East Main Street; or the Santa Barbara County Public Health Department, Santa Maria Clinic, 2115 South Centerpointe Parkway. Free sharps containers are available from the Santa Barbara County Public Health Department. Otherwise, containers can be purchased at local pharmacies or through medical supply companies. Visit www.lessismore.org for additional resources.
The Landfill Rate Schedule has a fee for mattresses, but I thought mattresses were free to bring to the Landfill.
The Free Mattress Recycling Program was implemented in 2016, but the current rate schedule was established in 2012. As long as you are a resident who is bringing five or less mattresses (or box springs), there will be no charge for disposal. More information about the Mattress Recycling Program is available here.
What can be recycled?
There is so much to recycle! See a partial list here or call (805) 925-0951 extension 7270 to request a free Recycling Magnet with the list of items that can be recycled in your recycling container. The Santa Maria Regional Landfill also has a Recycling Park where items like electronics (known as “E-Waste”) are accepted free of charge (up to four per resident) and recycled. If it has a cord or uses a battery, it is considered E-Waste.
