Youth Sports: What are the age requirements for participation in Youth Sports programs?
Children learn at various stages and must learn all the skills necessary before advancing to a higher level. It is recommended that participants sign up according to the grade or age limit assigned to a particular program. The Instructor may then recommend a participant to be moved to a more advanced level if the participant is physically and cognitively ready.
Youth Sports: My child will meet the proper age limit in a couple of months. Can he/she still sign up for the class/program?
Participants will be allowed to participate only if they meet the age requirement at any time while the program/class/league is in session.
Youth Sports: Are scholarships available for individuals seeking financial assistance for recreational programs?
Individuals seeking financial assistance must complete a "Recreation Grant Application" form available at the Recreation and Parks Department administrative office. To determine eligibility, the parent/guardian must provide a hardship explanation and ability to pay 50 percent of program fees. Only four (4) grants are allowed per family in one calendar year.
Youth Sports: What is the proper attire to participate in a sports program?
It is recommended that participants wear comfortable physical education clothing such as shorts, sweats, T-shirts and tennis shoes or rubber-soled sports cleats when necessary. A water bottle is also recommended at each class meeting. Jewelry should not be worn during class time in order to prevent loss of valuables.
Youth Sports: What type of equipment do participants need to bring to class?
The department provides all the necessary equipment for youth sports participation. If participants decide to bring their own equipment to class, items should be labeled with the owner’s name.
Adult Sports: What are the age requirements for participation in Adult Sports programs?
Volleyball participants must be at least 16 years of age during the season in order to be eligible. Basketball, Dodgeball and Softball participants must be at least 18 years of age during the season in order to be eligible. The age difference in adult sports programs is due to the potential level of physical contact during league play.
Adult Sports: Are uniforms required in adult sports team participation?
Team uniforms are not required for the volleyball or softball leagues. However, basketball and dodgeball teams must wear same color shirts or jerseys with permanent numbers placed on the backs. Teams also provide their own equipment and First-aid kits. Game balls are provided only in the softball program.
Adult Sports: Why are the fees set at this level for the adult leagues?
League fees are used to pay for scorekeepers, staffing, facility maintenance and equipment. Awards are also given to the top two teams in each division. Compared to other communities, our fees are still considerably affordable.
Aquatics: What are the age requirements for swim classes?
Age limits are based on the American Red Cross Standards and Recommendations. To enroll in SuperTot, the child must be 3 years old prior to the first class! Children cannot advance to Level 1 prior to their fifth birthday, unless they successfully pass Super Tot Level 3.
Aquatics: Is there a maximum age for swim classes?
Any person age 15 years or older wishing to take swimming lessons would be best served in the adult swim classes.
Aquatics: Should I sign up my child for Level 1-6 in successive sessions? Aren't they goign to advance after each session?
Children learn at various speeds. It is difficult to project how long it will take each child to learn all the skills necessary to advance to the next level. It is recommended that each child be signed up for one session at a time. After the session, the Instructor will be able to make a recommendation as to whether or not the child is ready to advance to the next level. By the end of the first week, the Instructor should be able to make a recommendation to the parent or guardian. We do not advise consecutive signups for Levels 1-6.
Aquatics: What level should I register my child if I cannot remember if they passes their swimming class last year?
Our recommendation is to enroll your child in the last level they participated in whether they passed or failed that level. If you cannot recall the last level enrolled in, please review the Skill Level Sheets available at the Recreation and Parks' administrative office to determine the appropriate fit for your child. The office does not keep a record of pass/fail information.
Aquatics: Why is there no Level 7?
The American Red Cross has revamped the Aquatic Classes to take out Level 7. However, we now offer two Level 6 classes available and specific skills have been assigned to each level.
Is there a discount for reservations and registrations if I live in Santa Maria?
Yes, City resident fees are lower than standard activity or facility fees.
Where can I register for classes and reserve facilities and parks in person?
The Recreation and Parks administrative office, located at 615 South McClelland Street, is open weekdays from 8:00 a.m. to 5:00 p.m. After-hours registration is also available at the Abel Maldonado Community Youth Center, 600 SouthMcCllelland Street, from 1:00 p.m. to 7:00 p.m.
Are scholarships available for individuals seeking financial assistance for recreational programs?
Individuals seeking financial assistance must complete a “Recreation Grant Application” form, available at the Recreation and Parks Department administrative office. To determine eligibility, parent/guardian must provide hardship explanation and ability to pay 50 percent of program fees. Only four (4) grants are allowed per family in one calendar year.
Is there a fee if I cancel a reservation or a class?
Yes, there is a 25 percent fee if you choose to cancel a class or reservation.
How much does it cost for youth to use the Abel Maldonado Community Youth Center?
The application and membership are absolutely FREE!
What age do you have to be to become a member of the Youth Center?
Teens attending the seventh-grade through the twelfth-grade who are between the ages of 13 and 17 can become members.
How far in advance do I have to book (reserve) a facility?
The City maintains a three-week policy for facilities that require staff.
Can adults come into the Abel Maldonado Community Youth Center during teen hours?
No adults are allowed in the Youth Center during teen hours. Those hours are Monday through Thursday from 2:30 to 8:30 p.m., Fridays and Saturdays 2:30 to 10:00 p.m., and the center is closed on Sundays.
What hours can adults use the Fitness Center? How much does it cost for adults?
Fitness Center hours for adults are Monday through Friday, 5:30 a.m. to 1:30 p.m., and Saturdays 8:00 a.m. to 1:30 p.m. The Fitness Center is closed on Sundays. The cost is $2.75 per visit. You can purchase a 30-day pass for $33. For seniors 55-64 years of age, the cost is $1.40. For seniors over 65 access is free.
Is there Tutoring at the Youth Center? What hours are the tutors available?
The tutors are available Monday through Thursday from 3:30 to 7:30 p.m., and Fridays from 3:00 to 6:30 p.m. Tutoring is done in the Tech Lab at the Abel Maldonado Community Youth Center.
How do I find out about ongoing programs at the Youth Center?
For more information contact the Santa Maria Recreation and Parks Department at 925-0951 extension 2260. You can also go to the Recreation Guide webpage.
When is Los Flores Ranch Park open?
The park's hours change with the seasons:
Spring/Summer: Thursday to Sunday 8:00 a.m. to 7:00 p.m.;
Fall/Winter: Thursday to Sunday 9:00 a.m. to 5:00 p.m.;
Last entry is one hour before closing.
From Santa Maria, drive south on Highway 101, exit at Clark Avenue and turn left (over the highway), then turn right onto Dominion Road and travel a few miles until you reach the park on the right. The address is 6271 Dominion Road.
Is there an entry fee to Los Flores Ranch Park?
Entry is free for Santa Maria residents, business owners, and City employees
Fees for non-City residents are as follows:
Youth (15 yrs. & under): Free
Adults (16-61 yrs.): $3.50/day
Seniors (62 yrs. & up): $1.50/day
Annual Pass (up to 6 guests/day): $49
Are dogs allowed at Los Flores Ranch Park?
Yes, dogs are allowed at the park, but must be on a leash at all times. Also, pick up after your dog.
How do I find information on the park, events, and programs at Los Flores Ranch Park?
Founded in 1997, the People for Leisure and Youth (PLAY), Inc. is a local non-profit organization dedicated to supporting programs and services in the City of Santa Maria Recreation and Parks Department. Visit the PLAY, Inc. webpage.
What are some programs and events sponsored by PLAY, Inc.?
There are many programs and events sponsored by PLAY, Inc. including: the free Concerts and Movies In the Park series, free swim days at the Paul Nelson Aquatic Center, the Safe and Strong after-school and summer drop-off program at 11city parks, the Day of the Dead Festival, and the Community Tree Lighting Ceremony at the start of the winter holidays.
How may I donate to PLAY, Inc.?
Contributions to the non-profit People for Leisure and Youth (PLAY), Inc. may be made in-person at the Santa Maria Recreation and Parks Department, checks made out to PLAY, Inc. may be mailed to 615 South McClelland Street, or, make a donation online at www.SantaMariaAtPlay.org.
What is the "Tree of Life"?
The Tree of Life program is a gift of a living tree to remember a loved one, celebrate a birth, wedding, or anniversary, while helping to improve the environment. For more information or to purchase a tree, visit www.SantaMariaatPlay.org or call (805) 925-0951 ext. 2260
Do I need a typing certificate?
Some positions require a typing certificate. It is the applicant's responsibility to obtain a typing certificate when required, and it must be attached upon submittal of your application packet with each recruitment of interest to you. Please see Typing Certifications.
How do I obtain a General Education Development (G.E.D.) Certificate?
Examinations are given through on site educational facilities such as Allan Hancock College, 800 South College in Santa Maria. Call the G.E.D. Hotline at (805) 922-6966, ext. 3080 for test dates and times.
What is a cover letter?
A cover letter is a formal letter to the recruiter of the agency to which you are applying. While there is no one standard, a cover letter does have some or all of the following elements: it is an introduction to your application packet, tells the employer why you are applying to their agency, why you stand out as an applicant; what you have accomplished that can be similarly beneficial to their organization, and contains information that expands from (but doesn't duplicate) your resume and/or application information. It is typically one page, so it is best to be succinct. We recommend that applicants not familiar with cover letters use the internet to search for examples, then develop your own letter for each employer/position of interest.
Should I attach a resume to my employment application?
A resume is not always required, but it can be helpful. It gives you the opportunity to further detail your education and experience.Check the requirements detailed on each individual job flyer to determine whether a resume is required or optional.
Where do I turn in my completed employment application?
Applicants are required to apply online. Hard copy application packets will not be accepted in lieu of applying through the online process. However, persons who believe they are qualified under the Americans with Disability Act (ADA) or California Fair Employment and Housing Act (FEHA) may request a reasonable accommodation to participate in the recruitment process. The request must be received by Human Resources with sufficient time prior to the final filing deadline, to allow for the request to be considered through the interactive process
Where can I find information on job openings with the City of Santa Maria?
How do I get something on the City Council agenda?
City Council meetings are the first and third Tuesday of each month. Any member of the public may attend and address the Council under public comment. The Mayor or a member of the Council can then request that an item be placed on a future agenda for full discussion. You can complete a Request to Place an Item on the City Council Agenda form, available at the City Clerk's Office, which outlines your request/concern. These forms are referred to the City Manager who reviews them and determines if the request/concern can be handled at a Department level or needs to be scheduled for the next available City Council meeting.
Can I solve my dispute without involving the City Attorney?
Yes. Mediation is a low-cost, low-risk way to reach an agreement and to resolve all kinds of disputes. A community mediation program brochure is available at the City Attorney's office. Or call the Community Mediation Program of Santa Barbara County at (805) 349-8943 (North County) or (805) 963-6765 (South County) for more information.
What is the Code Compliance division? Where can I get a Code Compliance Service Request Form?
In order to maintain the quality of life in Santa Maria, the Code Compliance Division of the City Attorney's office enforces and investigates certain complaints on private property. If you wish to request Code Compliance services you can either visit or call the City Attorney's office at 925-0951 ext. 420 to obtain a Service Request Form. You can also find the form by clicking here.
Who can I go to for legal advice?
City residents with limited funds who seek legal advice or counsel should contact the Legal Aid Foundation at (805) 922-9909 or California Rural Legal Assistance at (805) 922-4563. The City Attorney's office does not represent individual residents of Santa Maria.
What is the difference between the City Attorney and the District Attorney?
The City Attorney's office enforces the Santa Maria Municipal Code, but has no authority to address State law violations. The Santa Barbara County District Attorney's office enforces State laws, including most misdemeanors and felonies.
What does the City Attorney do?
The City Attorney serves as legal advisor to the Council, City Manager and other City officials. The City Attorney approves all proposed ordinances, resolutions and other legal documents, and represents the City in all legal actions.
Report inoperable streetlights and traffic signal concerns by contacting (805) 925-0951 ext. 2229.
City Sidewalk / Potholes
Report a damaged, raised or hazardous City sidewalk or a pothole by contacting (805) 925-0951 ext. 2229.
City Lights / Traffic Signals
Report inoperable streetlights and traffic signal concerns by contacting (805) 925-0951 ext. 2229.
What is the status of my project?
This requires us to view our computer. Once the Community Development Department has received responses on your project from all necessary City departments, the Community Development Department either generates a correction notice if there are corrections, or prints a permit if the project has been approved.
How long does it take to get a permit?
Plan check reviews take approximately four weeks. If you are required to resubmit plans, it can take longer.
What do I need to obtain a permit?
A permit application and plans are required.
What requires a permit?
Basically anything that involves electrical, mechanical, plumbing or erecting of walls. When in doubt, you are welcome to call our office at(805) 925-0951 ext. 244for Planning or ext. 241 for building.
Can I pay my Utility Bill by phone?
Yes, call the Finance Department Utility Billing Division at (805) 925-0951 extension 2217 during regular business hours for assistance. Staff will ask you a few questions to better assist you, including asking for your service address and/or utility account number.
Who do I call if my water has an odor or taste problem?
If you are a resident within the City limits, call the Utilities Department at (805) 925-0951 extension 7270 during regular business hours for assistance. There may have been recent work on the water line in your neighborhood. Staff will ask you a few questions to better assist you, including asking for your physical address.
There is a leak at my water meter. Who do I call?
If you are a resident within the City limits, call the Utilities Department at (805) 925-0951 extension 7270 during regular business hours for assistance. Staff will ask you a few questions to better assist you, including asking for your physical address. Water Resources staff may be dispatched to help investigate the situation. If this is an emergency after regular business hours, call Police Dispatch at (805) 928-3781.
Does the City offer any water conservation rebates, like for turf or toilets?
No, the Utilities Department does not have the ability to offer such rebates. However, the State of California periodically has funding. Visit www.saveourwaterrebates.com to see the latest information.
Does the City have water restrictions in place right now?
Free Landfill Day Passes are automatically mailed twice per year in December and June to City residents. If you did not receive yours or it was lost, call the Utilities Department at 925-0951 extension 7270 during regular business hours for assistance. Staff will verify that you are eligible for the pass and make sure the mailing address is current. If you are eligible for the pass, one will be mailed to you, or you can arrange to pick one up from the Utilities Administration Office at the Santa Maria Regional Landfill. Remember, Free Landfill Day Passes are only sent to residential billing addresses.
What can I do if my trash, recycling, or green waste was not picked up?
Call the Utilities Department at (805) 925-0951 extension 7270 during regular business hours for assistance. Staff will ask you a few questions to better assist you, including asking for your service address. There may be an extra charge to service if the container was not out on time. As a reminder, always place residential containers at the curb by 6:30 a.m. on your service day and help ensure the container is not blocked by obstructions, including other vehicles.
Where can I take household hazardous waste like old paint and cleaners?
Where can I take old medicine and sharps for safe disposal?
Prescriptions may be safely disposed at Medical Waste Environmental Engineers, 702 South Depot; the Sheriff’s Department, Santa Maria Substation, 812-A West Foster Road; or Walgreens, 2399 South Broadway. Sharps may be safely disposed of at the Household Hazardous Waste Facility, 2065 East Main Street; or the Santa Barbara County Public Health Department, Santa Maria Clinic, 2115 South Centerpointe Parkway. Free sharps containers are available from the Santa Barbara County Public Health Department. Otherwise, containers can be purchased at local pharmacies or through medical supply companies. Visit www.lessismore.org for additional resources.
The Landfill Rate Schedule has a fee for mattresses, but I thought mattresses were free to bring to the Landfill.
There is so much to recycle! See a partial list here or call (805) 925-0951 extension 7270 to request a free Recycling Magnet with the list of items that can be recycled in your recycling container. The Santa Maria Regional Landfill also has a Recycling Park where items like electronics (known as “E-Waste”) are accepted free of charge (up to four per resident) and recycled. If it has a cord or uses a battery, it is considered E-Waste.
How do I access the library catalog from home?
Visit the library website and point to www.blackgold.org – place holds, renew items, and check your library account.
How can I schedule a tour of the library?
School or class tours should contact Children’s Services (805) 925-0994 extension 8564. All other requests can be directed to the Library administration office, (805)925-0994 extension 8561.
How do I get a library card?
Bring a government issued picture ID (driver's license, passport, etc.). and something showing your current address if not listed on your ID. Also, you may apply online at Blackgold:
How can I renew my library items (via phone or online)?
You may renew books and other library materials twice if there are no holds on the items. You can also renew items using the online library catalog under the "view your own record" option, or by calling (805) 925-0994.
I live in Arroyo Grande but work in Santa Maria; can I still get a library card in Santa Maria and check out books there?
Yes! The Santa Maria Public Library is a member of the Black Gold Cooperative Library System which means you can check out, return and renew items at any public library in San Luis Obispo and Santa Barbara counties. Blanchard Public Library in Santa Paula is also a member of Black Gold.
Can my child get a library card?
Yes! Parents or guardians must sign the application form for children under the age of 18.
I see items in the library catalog marked “Rental” – what does that mean?
The rental collection is an on-going fundraiser for the Friends of the Library which supports the purchase of best seller books and DVDs. For $1.50, check out best sellers for one week and DVDs for three days.
How can I check the due date on my library materials?
Login to your account through the Library website to view due dates of library materials or call the library at (805) 925-0994 extension 8563. If items are not on hold for another patron, they will auto-renew for another three weeks. Items may be renewed a maximum of three times.
Does the library offer computers for word processing?
The main library has 59, the Cuyama branch library has three, the Guadalupe branch has five, Los Alamos branch has four, and the Orcutt branch has six 6 computers available with the following programs: Microsoft Office (Word, Excel, Access, PowerPoint).
Do I have to pay anything at the library?
No. Most library services have no fees. Printing costs are 15 cents per page for black and white prints and 50 cents per page for color prints.
Can you show me how to use the library catalog?
Reference staff are available to assist locating materials in the catalog. More extensive individual instruction is available by request.
What are some facts about the Main Public Library?
The Santa Maria Public Library is a two-story building measuring 59,850 square feet. Its dimensions are 50 x 266 x 151 feet. The Main Library building opened on August 23, 2008. The Santa Maria Public Library System includes 197,538 books, 13,721 audio materials, 151,535 electronic audio and eBooks, 18,490 video and DVD materials, and more than 256 magazine and newspaper subscriptions as 2015-16.
I am a teacher and would like to bring my class to the fire station for a tour. Is this possible?
In order to schedule a tour of the Fire Station, you will need to contact the Fire Administration Office at(805) 925-0951 ext. 255. We need at least two weeks notice for a tour and you should have at least two dates available. We try our best to schedule tours that meet your schedule, but our firefighters have daily tasks they are responsible for and often have training scheduled. You should be prepared to be flexible with your schedule. We ask that your group be 30 people or less. If you have more than 30 people we will ask you to split the group and schedule a second tour.
I am buying a new home in Santa Maria and my insurance company is asking me which Fire Department is responsible for responding to my address, where the nearest fire hydrant is located, and what protection class my address falls under?
If the house you are buying is located within the corporate city limits of Santa Maria, the Santa Maria Fire Department will respond to your address.
Fire hydrants are located every 400 feet in residential areas, so you are never more than 200 feet away from a hydrant.
The Santa Maria Fire Department currently has an ISO protection class rating of "4". This rating is determined by the Insurance Services Office and is based on a scale of 1 to 10 with one being the highest level of protection and ten being no fire protection. The Fire Department's rating is based on a variety of criteria, including water supply, fire station locations, 9-1-1 communications, etc.
I was told I need to order a Knox Box for my business. What is a Knox Box and how do I order it?
A Knox Box is a secure box that is mounted to the exterior of your building with a key to your business locked inside. The Fire Department is able to utilize a special key to access the box in case of a fire or other emergency, when a representative of the business is not present. This allows the Fire Department to enter the business without having to break a door or window.
To order a box, you may go to our web site under Fire Prevention/Emergency Management and print a hard copy of the application. Or you can pick up an application at our Fire Administration Office located at 314 W. Cook Street #8, Santa Maria, CA 93458.
Once you have completed the application, you must submit the application, along with a check payable to "Knox Company" or include a credit card # and signature on the form, to our Fire Administration Office. An authorized representative of the Fire Department must sign the application prior to it being submitted to the Knox Company.
The Knox Box will usually be sent within 7 to 10 business days. Once you have received the box you must mount it to the exterior of your building. The box should be located near the main entrance of the business at 84" above the finished grade.
When the box has been installed and you have a spare key to your business (labeled appropriately) available, you would contact our Fire Administration Office at(805) 925-0951 ext. 255 to schedule a time for a Fire Department representative to come out and place the key in the box and lock the cover.
Remember to contact the Fire Department if you change the locks and a new key needs to be placed in the box.
What type of fire extinguisher should I get and where should I put it?
The Fire Department recommends a 2A10BC fire extinguisher for your home. Typically the extinguisher would be mounted near the kitchen where it is readily available and easily accessed.
The requirements for fire extinguishers for businesses varies dependent on the type of business, the size of the building and the layout. Most small business, such as doctors' offices, small stores, etc., require a 2A10BC extinguisher. Extinguishers should be mounted with the top of the extinguisher a minimum of 48 inches from the floor. Extinguishers are typically mounted in an easily accessible area that does not require a person to travel more than 75 feet from any area of the building.
Larger businesses, and those dealing with hazardous materials, have specific requirements for extinguishers and the Fire Department should be consulted for the appropriate size, number, and location.
My smoke detector keeps going off and I don't know why. Can you help?
If the smoke detector is sounding an intermittent beep, this typically indicates that the battery is low and needs to be replaced.
If the smoke alarm is going off and you do not see or smell smoke:
Try changing out the battery. Most smoke detectors will beep when they detect a low battery to let you know that you need to change out the battery. If that does not work;
Try vacuuming the smoke detector. Occasionally dust or cobwebs will block the sensor, causing the smoke detector to activate. Take the cover off the smoke detector and carefully vacuum it with the crevice tool attached to your vacuum. If the smoke alarm continues to sound;
Call 9-1-1. There may be smoke in an attic or crawl space that you have not seen or smelt. The 9-1-1 dispatcher will dispatch an engine company to come and investigate.
The Fire Department advises that you change out your smoke detector batteries twice a year in conjunction with daylight savings time. We also recommend that you test your smoke detector the first Saturday of each month. Most detectors have a "Test" button to press to let you know that the detector is still working.
How do I dispute a citation if I do not think I was wrong?
Citations (not parking citations) must be disputed through the Superior Court. For parking citations click here. You may request a court trial (where both you and the officer appear in person in front of the Traffic Referee and each give your side of the situation); or, you may request a trial by declaration (where both you and the officer send in your individual written statements to the Traffic Referee, who will review both statements and render a decision in writing). The Court will provide you with all of the necessary information. Once the officer issues a citation, the proper forum to dispute the citation is through the court process.
How do I get a copy of my Police report?
For a CRIME report you must be the victim of the crime. You will need to come to the front counter of the Police Department where you will fill out an Application For Public Disclosure. You will need to provide valid ID, such as, Driver’s License, Matricula or Passport. There is a per page fee. Also note, depending on the type of crime, your report may need to be reviewed by a supervisor for approval of release; this process could take up to 10 days.
Where do I go to pay my ticket? How can I contact the court about my ticket?
Fines for traffic citations are collected by the Superior Court of California, Santa Barbara County. You may either go in person to the court located at Cook and Miller streets, or you may contact the Court at (805) 614-6590.
My friend/family member was arrested (just now, today, yesterday or last week), are they in your custody and when will they be released?
The Santa Maria Police Department does not have a jail facility. If someone is being held for questioning, we do not release that information. However, if they are being held for questioning, they will not normally be retained beyond four hours. If they are to be arrested, or have already been, you would need to inquire at the Santa Barbara County Jail,(805) 934-6159, as to when they might be released.
How can I pick up my vehicle that has been impounded/stored?
You must be the registered owner of the vehicle. If you are not the registered owner, you must have a notarized letter from the registered owner authorizing the release to you. The vehicle must have current registration and you must have a valid driver's license. There is a $19.30 fee for release paperwork, which does not include the fee that will be charged by the tow yard for towing and storage.
Whom do I contact to schedule a Live Scan (fingerprint) appointment?
Fingerprint on print cards or Live Scan are both by appointment only on Tuesdays, Wednesdays, and Thursdays. You may contact our Records Bureau at(805) 928-3781, ext. 2590 to schedule an appointment. Each fingerprint card is $15.30. Live Scan fees vary by type of application. A valid photo ID and proper paperwork is necessary for both types of fingerprinting. NOTE: Fingerprinting for Immigration purposes is no longer done here; please contact the Immigration and Customs Enforcement (ICE)in Los Angeles.
Can the City tell Comcast to change its rates or its programming?
No. Under Federal law, the City is prohibited from telling the cable company how to set its rates or what programming to offer.
I want to dispute my Comcast bill or request other customer service. Who do I call?
Call Comcast, go online to Comcast, or visit the local Comcast store. Customers can order additional equipment by phone or online, or have equipment delivered to their home, or return excess equipment by calling and requesting an Equipment Return Kit. They also can request a Self Install Kit, which is mailed to the customer with the equipment and directions. This option no longer requires the customer to be home for the 2-4 hours appointment window.
PHONE: Call a Comcast customer account representative at 1-800-COMCAST. Comcast states that number is staffed 24 hours a day.
STORE: There is a local Comcast office located at 685 East Betteravia Road in Santa Maria (in the Enos Ranch development). [As of December 12, 2017, the local Comcast cable store at 2323 Thompson Way is closed.]
After you first contact Comcast and if there are still unresolved problems, you also may call the City's cable company liaison at (805) 925-0951 extension 2372.
Which companies provide cable television service to Santa Maria?
Comcast Cablevision is the only company providing cable television within the City limits. But any company willing to make the infrastructure investment and seek/obtain a State Video Franchise may also serve Santa Maria.
I am low-income and need help finding affordable housing. What are my options?
If you are in need of rental assistance, such as Section 8 or public housing, you should contact the Housing Authority of the County of Santa Barbara, that manages those programs within the City and the County. If you are elderly or developmentally disabled there are several affordable housing projects available within the City that provide various levels of care. You will need to contact those projects directly to get on a waiting list as follows:
Union Plaza (apartments for seniors) -(805) 925-5226
Valentine Court (apartments for seniors and developmentally disabled adults capable of independent living) -(805) 925-6373
SMILE (group homes for developmentally disabled adults) -(805) 922-6845
Vandenberg Senior Residence (apartments for seniors) -(805) 922-6631
Marian Residence (seniors) -(805) 922-7731
Maria Del Sol (seniors) -(805) 925-8713
Arbor View Retirement Community (seniors) -(805) 928-2662
If you are interested in purchasing a home as a first-time homebuyer, contact the County of Santa Barbara Housing and Community Development Department at (805) 934-6295, ext. 3523. Also, Peoples' Self-Help Housing Corporation has several rental and self-help home ownership projects for low-income families in the area. They can be reached at(805) 781-3088.