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Department FAQs

Expand/Contract Questions and Answers

  • Can the City tell Comcast to change its rates or its programming?

  • I want to dispute my Comcast bill or request other customer service. Who do I call?

  • Which companies provide cable television service to Santa Maria?

  • I am low-income and need help finding affordable housing. What are my options?

  • Do I need a typing certificate?

  • How do I obtain a General Education Development (G.E.D.) Certificate?

  • What is a cover letter?

  • Should I attach a resume to my employment application?

  • Where do I turn in my completed employment application?

  • Where can I find information on job openings with the City of Santa Maria?

  • Where do I file divorce papers or get a copy of my divorce decree?

  • I need to change my court date? Where do I pay a traffic ticket? Who do I call about jury duty?

  • Where do I get a copy of a birth certificate, death certificate or a marriage license?

  • How do you file a claim against the City for damages?

  • How do I get something on the City Council agenda?

  • Can I solve my dispute without involving the City Attorney?

  • What is the Code Compliance division? Where can I get a Code Compliance Service Request Form?

  • Who can I go to for legal advice?

  • What is the difference between the City Attorney and the District Attorney?

  • What does the City Attorney do?

  • City Facilities

  • City Sidewalk / Potholes

  • City Lights / Traffic Signals

  • What is the status of my project?

  • How long does it take to get a permit?

  • What do I need to obtain a permit?

  • What requires a permit?

  • Who do I call if my water has an odor or taste problem?

  • There is a leak at my water meter. Who do I call?

  • How do I obtain a "Landfill Free Day" pass? (I did not receive one in the mail or it was lost)

  • What can I do if my garbage was not picked up?

  • When and where do I take household hazardous waste?

  • Where can I learn more about the City’s Green Waste Recycling Program?

  • What hours is the landfill open?

  • How do I access the library catalog from home?

  • How can I schedule a tour of the library?

  • How do I get a library card?

  • How can I renew my library items (via phone or online)?

  • I live in Arroyo Grande but work in Santa Maria; can I still get a library card in Santa Maria and check out books there?

  • Can my child get a library card?

  • I see items in the library catalog marked “Rental” – what does that mean?

  • How can I check the due date on my library materials?

  • Does the library offer computers for word processing?

  • Do I have to pay anything at the library?

  • Can you show me how to use the library catalog?

  • What are some facts about the Main Public Library?

  • I am a teacher and would like to bring my class to the fire station for a tour. Is this possible?

  • I am buying a new home in Santa Maria and my insurance company is asking me which Fire Department is responsible for responding to my address, where the nearest fire hydrant is located, and what protection class my address falls under?

  • I was told I need to order a Knox Box for my business. What is a Knox Box and how do I order it?

  • What type of fire extinguisher should I get and where should I put it?

  • My smoke detector keeps going off and I don't know why. Can you help?

  • How do I dispute a citation if I do not think I was wrong?

  • How do I get a copy of my Police report?

  • Where do I go to pay my ticket? How can I contact the court about my ticket?

  • My friend/family member was arrested (just now, today, yesterday or last week), are they in your custody and when will they be released?

  • How can I pick up my vehicle that has been impounded/stored?

  • Whom do I contact to schedule a Live Scan (fingerprint) appointment?

  • My child is younger/older than the specified age requirement for a class. Can I still register her/him?

  • What should I wear and bring when participating in youth sports?

  • What is the basis for fees for the adult leagues?

  • Are uniforms required for volleyball or softball leagues?

  • What are the age limits for adult sports?

  • What are the age limits to participate in aquatics programs?