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2065 E. Main Street, Santa Maria, CA 93454
For Questions about your Trash or Water service, please call (805) 925-0951 ext. 7270.
For Questions about your Utility Bill, please call (805) 925-0951 ext. 217.
For emergency water service call (805) 925-2631. Questions regarding water quality or assistance with water conservation may be directed to the Utilities Department (805) 925-0951 extension 7270.

The City of Santa Maria Utilities Department has a mobile app for both iPhone and Android phones that allows residents to search Trash and Recycling collection schedules, pay your utility bills, identify recyclable and hazardous waste materials, search City events and much more.

The City of Santa Maria app can be downloaded from the App Store for the iPhone and the Google Play store for Android. Simply search “CSM Mobile” for iPhone and “City of Santa Maria Mobile” for Android and look for the City logo.

Utility Billing
(Managed by the Utility Billing Division of the Administrative Services Department.)
Organizational Charts
Utilities Department - Water Resources
Utilities Department - Solid Waste

The Department of Utilities is responsible for delivering high quality water to your faucet, treating wastewater, refuse collection, recycling, operating the Santa Maria Regional Landfill and its Household Hazardous Waste Facility, street sweeping, and regulatory compliance. The Water Resources Operation and Maintenance Section is responsible for supplying residents with an adequate supply of potable water for domestic, industrial, and fire protection purposes. This includes imported State Water, maintaining wells and City reservoirs that have a total capacity of 20 million gallons, and over 450 miles of water mains. Solid Waste Collection and Disposal Services consist of six distinct areas: Refuse collection/residential; refuse collection/commercial; landfill disposal operations, street sweeping, recycling operations, and regulatory compliance.

Photo of Richard G. Sweet, Utilities Department Director SHAD S. SPRINGER
Director of Utilities

City Phone: (805) 925.0951 x7211
City Fax: (805) 928-7240


  • Master of Public Administration (University of Wyoming)
  • Bachelor of Science – Civil Engineering (University of Wyoming)
  • Associate of Science – Engineering (Northern Wyoming Community College)
  • Registered Professional Civil Engineer: California, Arizona, & Wyoming
  • Association of State Floodplain Managers, Certified Floodplain Manager (CFM)
  • Qualified Storm Water Pollution Prevention Designer (QSD) and Practitioner (QSP)
  • Director, Utilities Department, City of Santa Maria
  • Acting Director, Public Works Department, City of Santa Maria
  • Principal Civil Engineer, Engineering Division, City of Santa Maria
  • Assistant Public Works Director, Arizona
  • County Planning Director, Wyoming
  • Administrator, Sheridan Area Water Supply Joint Powers Board
  • Assistant County Engineer, Wyoming


  • American Society of Civil Engineers
  • American Public Works Association
  • Association of State Floodplain Managers


Director of the City's Utilities Department. Responsibilities are:

You can review the City's Annual Water Quality Report on this website.


To report unsafe water or wastewater (sewer) conditions contact the Utilities Department at (805) 925-0951 extension 7270.

Mission Statement
To provide efficient utility services through the use of progressive innovation, excellent customer service, and the wise use of public resources for the long-term benefit of the community.

2014-15 Goals/Objectives

  1. Complete the Utility Master Plan Update, also known as the Utility Strategic Scoping Study, to properly assess water and wastewater infrastructure needs that support the City’s vision as defined in the General Plan.
  2. Work in conjunction with the City Manager’s Office to ensure a seamless transition and change in departmental leadership with planned retirement of the Director of Utilities and the hiring of a new Director.
  3. Continue expansion of the secondary irrigation system for delivery of untreated groundwater to large landscaped areas, such as Allan Hancock College, saving valuable State Water and providing a cost savings to the General Fund.
  4. Continue to work with the Regional Water Quality Control Board on implementation of Hydromodification Control and Low Impact Development to comply with the City’s Stormwater Permit and ensure the fulfillment of the City’s General Plan.
  5. Evaluate Solid Waste Collections and Disposal rates for long-term financial stability, while sustaining financial stability of the fund and minimizing future rate increases.
  6. Make significant progress on the Open Space Management Plan for the Integrated Waste Management Facility (IWMF) at Los Flores Ranch Park, to identify long-term passive uses before and during commencement of onsite Landfill operations, as well as sites and methods to mitigate the Landfill’s environmental effects.
  7. Improve energy conservation by designing and constructing additional landfill gas collection wells which will minimize gas migration and maximize landfill gas to energy projects.
  8. Begin design of the IWMF at Los Flores, and appear before the Regional Board to successfully negotiate Waste Discharge Requirements for the facility.
  9. Coordinate the final phase of the Santa Maria River Levee Reinforcement Construction Project with the U.S. Army Corps of Engineers to ensure enhanced long-term flood control protection for the City’s residents and businesses.
  10. Continue to build upon the success of telephone notification of delinquent utility bills (a system started in July 2010), and achieve increased contact with customers in an effort to reduce the number of homes tagged.